Refund and Return Policy : 
Gopane and Sons Pvt Ltd is committed to providing high-quality products and ensuring customer satisfaction. Our refund and return policy is outlined below:

1. Eligibility for Return
1.1. Products can be returned or exchanged only if they are:

Damaged during delivery.
Defective or expired upon purchase.
Incorrect items delivered.
1.2. Returns are not accepted for:

Products that have been opened or partially consumed.
Products without original packaging or proof of purchase.
Change of mind after purchase.
2. Timeframe for Returns
2.1. Requests for returns or exchanges must be made within 7 days of purchase or delivery.
2.2. Returns initiated beyond this period will not be accepted.

3. Return Process
3.1. Customers must contact our customer care team via [email/contact number] with the following details:

Order ID or receipt number.
Description and photo of the damaged or defective product.
3.2. Upon approval, customers can either:
Return the product to the nearest store.
Arrange for a pick-up (available in select locations).
4. Refund Policy
4.1. Refunds will be issued under the following conditions:

If a replacement product is not available.
If the return request is approved for a refund instead of an exchange.
4.2. Refunds will be processed within 7-10 business days via the original payment method.
5. Replacement Policy
5.1. If approved, defective or damaged products will be replaced with the same item or a similar product of equal value, subject to availability.

6. Non-Returnable Products
6.1. Perishable items, including biscuits and snacks, are non-returnable unless damaged or defective at the time of delivery.
6.2. Customized or special-order items cannot be returned or refunded.

Contact Information
For any queries or concerns regarding these terms, please reach out to us:
Phone: [+918686586993]
Email: [Gopanekiran514@gmail.com]
Address: [Plot No2,Road No2,kattedhan Hyderbad 500077]